Refunds are only made when paid by credit card or PayPal.
When paying via Western Union or cash, please note that the amount or difference in the amount paid is not returned to the customer due to the transfer cost, but rather is kept as a credit to be used in future orders.
Cancellation and exchange policy
Cancellation or replacement of the order is allowed in the following cases:
If the wrong product was sent.
If the product is found to be defective or damaged during the shipping process.
Cancellation can be requested at the preparation stage, i.e. if the books are still in the “required” state, as the cancellation of the book cannot be requested after it is in the “completed” state.